We respect and are committed to protecting your personal and health related information that we collect to administer your health care plans. We don’t use or sell your information for any purpose other than administering your health plan.
Information We May Collect
Depending on the types of health care plans, we may collect the following information on you and/or your family members -
- Demographic information
- Health plan election information
- Bank account information if you elected the direct deposit option for certain plans.
We use your personal and health information to perform the health care administration for you and your health plan which include some or all of the following activities – enrollment, eligibility updates, claims processing, notification of the claims processing results, issuing payments, and reporting.
How We Protect Your Health Information
We have policies and procedures in place to protect your personal and health information. Our Physical, Administrative, and Technical safeguards are in place to protect your personal and health information. We follow the “minimum necessary” rules in conducting the health care administration activities. Our work force is trained and educated to execute our vision so your personal and health information is protected.
We use industry standard security measures to create a secure channel for you to view your health plan information and conduct health plan related activities.
We review our policies periodically and make changes as needed based on the applicable government regulations and the best practices in the health care industry.